Privacy Policy

Lumis Reverier

At Lumis Reverier, we respect your privacy and are committed to protecting the personal information you provide when using our website or purchasing our products.

This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

• Full name

• Phone number

• Email address

• Billing and delivery address

• Order and purchase information

• Payment-related information

• Information you provide when contacting our customer support

• Device, browser, IP address, and website usage information

We only collect information that is reasonably necessary to operate our store and provide our services.

2. How We Use Your Information

We may use your information to:

• Process and fulfill your orders

• Arrange delivery of your purchases

• Process payments

• Contact you regarding your order

• Provide customer support

• Send order confirmations and shipping updates

• Improve our website, products, and services

• Prevent fraud, misuse, or unauthorized activity

• Comply with applicable legal and regulatory requirements

If you choose to receive promotional communications, we may also use your contact information to send you offers, product updates, and promotions.

3. Payment Information

Payments may be processed through third-party payment providers.

Lumis Reverier does not intentionally store complete credit or debit card details on our own systems. Payment information is handled by the relevant payment provider according to its own privacy and security practices.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers that help us operate our business, including:

• Payment processors

• Delivery and courier companies

• E-commerce and website service providers

• Technology and analytics providers

• Customer support services

These providers receive only the information reasonably necessary to perform their services.

We may also disclose information where required by applicable law, regulation, legal process, or to protect our rights, customers, or business.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website traffic, and provide relevant functionality.

You can adjust your browser settings to manage or disable cookies. However, disabling certain cookies may affect some website functionality.

6. Third-Party Services

Our website may use third-party services, such as payment providers, delivery partners, analytics tools, advertising platforms, or social media features.

These third parties may process information according to their own privacy policies. We recommend reviewing their respective privacy policies where appropriate.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse